Laura Carmona

Operations Associate
With over 15 years of experience in client service and customer care, Laura has a track record of strong performance in high-volume, high-pressure environments, Laura skillfully manages administrative duties and client relations for Wellington Advocacy. Before joining Wellington Advocacy, Laura worked as a member of Air Canada’s concierge team, where she was responsible for ensuring that top-tier clients received first-rate experience while problem-solving to build trust and loyalty.

Areas of Expertise